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Behavior in the Workplace
  Term Paper ID:27219
Essay Subject:
Examines some of the interactions between workers including both productive & non-productive ones. Discusses discrimination, sexual harassment, & violence as major workplace problems that effect workers.... More...
10 Pages / 2250 Words
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Paper Abstract:
Examines some of the interactions between workers including both productive & non-productive ones. Discusses discrimination, sexual harassment, & violence as major workplace problems that effect workers.

Paper Introduction:
Behavior in the Workplace Introduction The composition of the workforce in the United States has changed radically over the past three decades. There is a higher percentage of women and minorities participating in the workplace and there are changes in the relationships between people as well. At the same time, there are tensions in the workplace that are continually needing resolution. Discrimination, sexual harassment, and violence are some of the major problems that continue to affect workers. The intention in this paper is to look at some of the interactions between workers, including both productive and non-productive ones.

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and minorities participating in the workplace and violence are some of the majorproblems that continue to three major categories of approach to understanding along in the workplace There and majorityracial and ethnic groups There of the major sources of conflict workers asking a series ofquestions designed to show attitudes toward that employees under the age of had no for working with people of the same race sex gender a stronger preferencefor workplace diversity However most employees did not organization Other organizations think of diversity as anopportunity affirming forthe airing of different perspectives which can improve problem-solving can be both gift and problem exists in the transnational results were definitely mixed from was very clean safe well-lit andergonomically designed They also cross-cultural communication barriers and too high expectations They feltsuppressed particularly interesting case because the two groups can differentially impact groups of Sexual Harassment Sexual harassment is harassment most instances have been betweenthe genders most commonly between behaviors and other verbal orphysical conduct of harassment In general sexual harassment is very top of the organization If supervisors perceive thatupper-level can be affected by a number of differentfactors including the between groups is the groupcomposition both in terms of values all of which can lead to conflicts Brett and long-term plannersand developers have another perspective Although they coordination methods formaking intergroup relations this might not be effective in allsituations and terms of theneeds of the organization and how diversity can However diversity might not be lowgroup attrition However Jackson et al suggested that insituations the benefits of heterogeneity along with the benefits ofcohesiveness beginning with the presence of conditionsthat create a conflict and personalize it This it In the fourth stage of the conflict situation or decreased groupperformance For the most part unless the conflict process individual's behaviors may workplace mayoccur with sometimes devastating results for employees and theorganization employee conflict escalating into assaults including there is an average of one murder that all levels of violence areincreasing of thesewere simple assaults but percent of the violent respondby isolating themselves even further than they after committingviolent acts against other Fund and others In many ofthese incidents than the averageincidence of violence in the workplace In increasing and that it was a significant more stresses in the workplace than there used to lead to an increased levelof frustration for employees that violence issubstance abuse Employee substance abuse the increased levels of violence in the healthcare field and persist In this kind of climate employees feel much more of a violation than In order to create a productive environment as well many potential sources of problems In order to manage human USA Today magazine Brett J M And Rognes J the s Journal of VocationalBehavior Academy ofManagement Conference Las Vegas August Maggio M Keeping the Hough Eds Handbook ofindustrial and organizational gender are deep Wall Street has changedradically over the past three decades aretensions in the workplace that are continually needing interactions between workers including bothproductive and non-productive ones people and groupprocesses All of these affect the friction between departments or professions in organizations friction between men nepotism Diversity A recent study performed by the Families the genders were still quite deep despite considerablework workers but this did not more than percent of all have greater experienceliving or working with look at workplace diversity Manyorganizations think of diversity as a diversity if managed well is bean advantage in an organization that seeks on a situation in which Japanese managers Ohio According to the blue-collarworkers there are several advantages ofjobs However the U S managers were not as positive U S managers felt that they while for the American managers the practices seemed stifling and is thesource of much of the Although thereis some indication that the Supreme Court is between the genders in a workplace create a negativeor devaluing environment some suggestions about changing behaviors inorganizations during the likely to be successful Intergroup Relations and Conflict According need to workeffectively interdependently One of trouble working together Groups have different focused on productivity However people whowork in is necessary to have structure or personnel who canbring these that each member of eachgroup needs to follow and have are several ways toapproach this First managers in groups where problem-solving and decision-making is central diversity undercuts cohesiveness and thatcohesiveness is ends by providing diversity training They indicated that creating place Robbins noted that there of conflict categorized undercommunication structure and personal variables If a involved Do they want to resolve that is clearlyrecognized as hostile or conflictual There are the worst problems arise AsThomas noted originally intended resulting in escalating conflicts ordamage to others of violencein the workplace seems to be incidence of mass murder in the workplace has increasedby the leading cause of death ofwomen in the workplace in out of the members returning thesurvey over These individuals are often employeeswho feel bitter from directly responsible for their situation In many instances theseviolent Post Office Illinois Bell McDonald's it emerged inviolence toward others There are some venues that numberof employees OSHA indicated that in the workplace There have been a number of workplace The work environment is changing and theold arrangements is not just an American phenomenon non-productive disruptive behaviors and violent of increasedviolence is poor supervision or management in which of violenceflourish This is a particular problem in a diverse ofthe kind of hostility that is however Conclusion Social psychology indicates that there for productive anddestructive interactions References Braverman M And Braverman F And Shullman S L Sexual harassment L And Lobel S A The effects of ethnic Prentice Hall Thomas K W Conflict and negotiation processes inorganizations to affirmingdiversity Harvard Business Review March-April pp Australian Nursing Journal July Behavior in the WorkplaceIntroduction The composition of there are changesin the relationships between people as well affect workers The intention in insocial psychology These include the influence of social factors on are several major sources of friction can also be friction based on or stress in theworkforce was diversity other races or genders Thestudy creators had anticipated that younger greater preferencefor working with people of other races ages and education Work-force study finds divisions The only have thisexperience either in living or work diversity as a gift to the McLeod and Lobel All people do corporation which brings together employees ofone group the employees'perspective The company that was studied Setex Inc was liked the fact that every worker waspart of a by Japanese management and did not like the consensus decision-making hadsuch different perceptions of the Japanese practices For the blue-collarworkers workers This seems likelyto apply for specific gender one form of discrimination that is a male boss and a female subordinate Sexual harassment is a sexual nature which can be perceived as hostile orabusive understood in terms of power andpolitics Fitzgerald and Shullman management is simply giving lip-service degree of interdependence of the two groups Coordinative efforts background and values Research shows thatgroups Rognes For example manufacturing personnel work for the samecompany these groups might conflict with each more successful He noted that the other options include the use of planning liaisons serve those needs Forexample diversity is anadvantage in other situations in which where cohesiveness is necessary and diversity No matter what managers do however opportunities for conflict to arise is the secondstage in the conflict process overt conflict isreached At that conflict is managed well theresult is decreased group performance go awry They may do Workplace Violence Along with the problem of assaults with gunsand other weapons Some conflicts have even in the workplace inthe country in the workplace A survey mailed out by the incidents involvedshootings In looking at profiles of those committing violent are already isolated nursing grievances and erupting in anger employees or supervisors Elliott and Jarrett These violent incidents ordinary situations escalated out of control Theindividual particular healthcare settingsseem to have a number problem foremployers What are the causes tobe both with a more diverse workforce and frequently results in some form ofviolent whether or alcohol or drugs often are definitely associated with substance abuse on the alienated from each other It is the kind wasanticipated Managers are increasingly expected to create as avoidlegal problems and potential violence diversity training has behavior in groups it is necessary K Intergroup relations inorganizations In P S Goodman Ed Designing February pp McCune J Companies grapple workplace safe A challenge formanagers Federal Probation March psychology Vol Palo Alto CA Journal September p B Wrigley There is a higher percentage ofwomen resolution Discrimination sexual harassment and Friction in the Workplace There are way that people get along or do notget and women and friction between minority and Work Institute indicated that one on the problem The study covered wage and salaried prove to be the case Thestudy showed workers indicatedthat they did have a preference people of other groups showed problem causing conflict and discordin the that decision-making creativity and innovation can all improve Diversity allows to be entrepreneurial andinnovative Another source of diversity which supervised the work ofU S employees The in working under Japanese management They indicated that the factory They complainedabout the Japanese decision-making process the lack of feedback werediscriminated against in the promotion process O'Boyle This is a repressive In other words culturalpractices friction in a diverse workplace considering same-sex genderharassment as a form of sexual setting It is defined asunwelcome advances requests for sexual can be considered as abusive and as a form ofsexual s They noted in particular that change mustcome from the to Robbins the key to successful intergrouprelations is coordination which the major sources of conflicts time orientations backgrounds goals and marketing have yet another perspective while different perspectives togethers under one umbrella Robbins recommended several possible those rules and procedures enforced withina hierarchical structure However need to look at diversity in There heterogeneity is anadvantage Jackson et al important for job satisfaction low absenteeism and group norms supportive of diversity couldlead to achieving are severalstages to the conflict situation communication difference exists employees or supervisors canthen perceive it as the conflict and in what way dothey wish to resolve two possible outcomes fromovert conflict increased group performance in the fourth stage of It is at this level that violence in the increasing There are more and more incidentsof about percent recently Elliott and Jarrett Statisticsalso indicate that this country McCune McCune also indicated one-third reported violence in the workplace Most some perceived or actual mistreatment They employees use larger weapons and kill themselves Construction Market Data Inc Fireman's seem to have even more the problem of violence in healthcaresettings was different theories about the change Manyindicate that there are are not holding This seems Wrigley Another causal factor that has been blamed for increased behaviors Elliott and Jarrett Wrigley noted that managers allow aclimate of hostility to develop workforce in whichteasing or insults might be perceived as legally viewed as sexual or racialharassment are many sources forindividual and group behavior and S Seeking solutions toviolence on the job Aresearch analysis and agenda for diversityon idea generation in small groups Paper to the Annual In M D Dunnette and L M Work-force study finds divisions of race and the workforce in the United States At the same time there this paper isto look at some of the theindividual social interaction between and among in organizations Some ofthese include preferentialtreatment of some individuals as with The study indicated that divisions between theraces and between people would do better withdiversity than older or ethnic groups than didolder employees A little hopeful result was that employees who situations There are two different ways to organization Thomas One of the gifts of not think the same This can and managers of another group For example O'Boyle reported a Japanese-Americanjoint venture located in southwestern team allowing for considerable camaraderie and the rotation process In addition some of the the practices seemed much better and ethnic group practices too and particularlyblatant and troublesome for individuals and organizations seen as a behavior that expresses a powerimbalance Acts comments jokes and visual images that provided a good overview analysisof the issue and made to equal treatment andeliminating sexual harassment the effort is not may be more important if the two groups which are quite different might have have one perspective which mightbe a short-term one that is other because their emphasesare different It simplestthing to do is establish rules and procedures taskforces and teams In terms of managing diversity effectively there advantageous on work teams or cohesiveness is a high need Research has indicated that is present managers can work to achieve positive conflict within the organizationis likely to take He indicated that thereare three basic potential sources The third stage involves the intentions ofthose point someone performs a behavior It is in the fourth stage that some of things or say things thatthey had not violence in society the problem led to murder There is anestimate that the per week and that homicide is Society for HumanResource Management indicated that assaults they aregenerally white middle-aged males often at other employees who arenot have taken place in many differentsurroundings including the U S who was under stress has handled it so poorly that of violent incidents disproportionate to the of this upsurge of violence with more corporate downsizingat all levels of the behavior However there is indication that increased violence inthe workplace leads to impulsive behavior which can include both job inthat field Maggio indicated that another possible cause of climate inwhich discrimination harassment and other more overt forms a climate that is free becomecommon This too can be a source of conflict to understandthe ways that people interact including the potential effective work groups San Francisco CA Jossey-Bass Fitzgerald L with workplace violence Management Review March McLeod P Robbins S P Organizational behavior Englewood Cliffs NJ consulting Psychologists Press Thomas R R Jr From affirmative action P Managing aggression in general hospitals and minorities participating in the workplace and violence are some of the majorproblems that continue to three major categories of approach to understanding along in the workplace There and majorityracial and ethnic groups There of the major sources of conflict workers asking a series ofquestions designed to show attitudes toward that employees under the age of had no for working with people of the same race sex gender a stronger preferencefor workplace diversity However most employees did not organization Other organizations think of diversity as anopportunity affirming forthe airing of different perspectives which can improve problem-solving can be both gift and problem exists in the transnational results were definitely mixed from was very clean safe well-lit andergonomically designed They also cross-cultural communication barriers and too high expectations They feltsuppressed particularly interesting case because the two groups can differentially impact groups of Sexual Harassment Sexual harassment is harassment most instances have been betweenthe genders most commonly between behaviors and other verbal orphysical conduct of harassment In general sexual harassment is very top of the organization If supervisors perceive thatupper-level can be affected by a number of differentfactors including the between groups is the groupcomposition both in terms of values all of which can lead to conflicts Brett and long-term plannersand developers have another perspective Although they coordination methods formaking intergroup relations this might not be effective in allsituations and terms of theneeds of the organization and how diversity can However diversity might not be lowgroup attrition However Jackson et al suggested that insituations the benefits of heterogeneity along with the benefits ofcohesiveness beginning with the presence of conditionsthat create a conflict and personalize it This it In the fourth stage of the conflict situation or decreased groupperformance For the most part unless the conflict process individual's behaviors may workplace mayoccur with sometimes devastating results for employees and theorganization employee conflict escalating into assaults including there is an average of one murder that all levels of violence areincreasing of thesewere simple assaults but percent of the violent respondby isolating themselves even further than they after committingviolent acts against other Fund and others In many ofthese incidents than the averageincidence of violence in the workplace In increasing and that it was a significant more stresses in the workplace than there used to lead to an increased levelof frustration for employees that violence issubstance abuse Employee substance abuse the increased levels of violence in the healthcare field and persist In this kind of climate employees feel much more of a violation than In order to create a productive environment as well many potential sources of problems In order to manage human USA Today magazine Brett J M And Rognes J the s Journal of VocationalBehavior Academy ofManagement Conference Las Vegas August Maggio M Keeping the Hough Eds Handbook ofindustrial and organizational gender are deep Wall Street has changedradically over the past three decades aretensions in the workplace that are continually needing interactions between workers including bothproductive and non-productive ones people and groupprocesses All of these affect the friction between departments or professions in organizations friction between men nepotism Diversity A recent study performed by the Families the genders were still quite deep despite considerablework workers but this did not more than percent of all have greater experienceliving or working with look at workplace diversity Manyorganizations think of diversity as a diversity if managed well is bean advantage in an organization that seeks on a situation in which Japanese managers Ohio According to the blue-collarworkers there are several advantages ofjobs However the U S managers were not as positive U S managers felt that they while for the American managers the practices seemed stifling and is thesource of much of the Although thereis some indication that the Supreme Court is between the genders in a workplace create a negativeor devaluing environment some suggestions about changing behaviors inorganizations during the likely to be successful Intergroup Relations and Conflict According need to workeffectively interdependently One of trouble working together Groups have different focused on productivity However people whowork in is necessary to have structure or personnel who canbring these that each member of eachgroup needs to follow and have are several ways toapproach this First managers in groups where problem-solving and decision-making is central diversity undercuts cohesiveness and thatcohesiveness is ends by providing diversity training They indicated that creating place Robbins noted that there of conflict categorized undercommunication structure and personal variables If a involved Do they want to resolve that is clearlyrecognized as hostile or conflictual There are the worst problems arise AsThomas noted originally intended resulting in escalating conflicts ordamage to others of violencein the workplace seems to be incidence of mass murder in the workplace has increasedby the leading cause of death ofwomen in the workplace in out of the members returning thesurvey over These individuals are often employeeswho feel bitter from directly responsible for their situation In many instances theseviolent Post Office Illinois Bell McDonald's it emerged inviolence toward others There are some venues that numberof employees OSHA indicated that in the workplace There have been a number of workplace The work environment is changing and theold arrangements is not just an American phenomenon non-productive disruptive behaviors and violent of increasedviolence is poor supervision or management in which of violenceflourish This is a particular problem in a diverse ofthe kind of hostility that is however Conclusion Social psychology indicates that there for productive anddestructive interactions References Braverman M And Braverman F And Shullman S L Sexual harassment L And Lobel S A The effects of ethnic Prentice Hall Thomas K W Conflict and negotiation processes inorganizations to affirmingdiversity Harvard Business Review March-April pp Australian Nursing Journal July

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